Terms & Conditions
Please read these terms carefully before using 499bef. By accessing or using the platform, you agree to be bound by all provisions set out below.
Your Agreement with 499bef
These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Player", "User", "you") and 499bef ("499bef", "the Platform", "we", "us", "our"). They govern your access to and use of the website located at 499bef.bet, including all games, sports betting markets, account features, payment services, bonus programmes, and any other services offered by 499bef (collectively, the "Services").
By registering an account, logging in, depositing funds, placing a bet, or otherwise using any part of the 499bef platform, you confirm that you have read, understood, and agreed to these Terms in full. If you do not agree with any part of these Terms, you must not use the platform.
These Terms should be read alongside our Privacy Policy and Responsible Gaming Policy, both of which form part of the overall agreement between you and 499bef. In the event of any conflict between these Terms and any promotional materials, bonus terms, or game-specific rules, these Terms shall prevail unless explicitly stated otherwise in writing.
Important: 499bef is strictly for adults. You must be 21 years of age or older to register, deposit, or participate in any game or betting market on this platform. By using 499bef, you confirm that you meet this age requirement.
Key Terms at a Glance
These cards summarise major obligations. Full detail appears in the clauses below.
Eligibility
To register and use 499bef, you must satisfy all of the following conditions at the time of registration and on a continuing basis throughout your use of the platform:
- You are at least 21 years of age.
- You are a resident of or physically located in a jurisdiction where online gambling is not prohibited by applicable law.
- You are acting on your own behalf and not on behalf of any third party.
- You are not an employee, director, officer, agent, or contractor of 499bef or any of its affiliated entities, nor an immediate family member of any such person.
- You have not previously had an account on 499bef that was suspended or terminated for breach of these Terms.
- You are not using the platform in connection with any form of money laundering, fraud, or other criminal activity.
499bef reserves the right to request identity documentation at any time to verify compliance with the above eligibility criteria. Failure to provide satisfactory documentation may result in account suspension pending verification or permanent account closure.
Account Registration & Verification
Each individual may hold only one registered account on 499bef. Registration of duplicate, secondary, or multiple accounts by the same individual is a material breach of these Terms and will result in the closure of all associated accounts and the forfeiture of any balances held in those accounts.
When creating an account, you must provide accurate, current, and complete information including your full legal name, date of birth, residential address in Bangladesh, and a valid mobile number registered to a bKash, Nagad, or Rocket wallet that you own and control. You agree to update this information promptly if it changes.
Know Your Customer (KYC) Verification: 499bef operates a mandatory identity verification programme. Before processing any withdrawal, or at any point that the platform deems necessary, you may be required to submit one or more of the following:
- A copy of your National Identity Card (NID) or passport.
- Proof of residential address (utility bill, bank statement, or government-issued document dated within 90 days).
- Confirmation of ownership of the mobile wallet used for deposits and withdrawals.
All KYC documents are processed in accordance with our Privacy Policy. 499bef does not share your personal verification documents with third parties except where required by applicable law or fraud-prevention obligations.
Verification Timeline: Standard KYC review is completed within 24–48 hours of document submission. During peak periods (BPL season, major tournaments, festive periods such as Eid or Pohela Boishakh), review times may extend. Withdrawal requests remain pending until verification is complete.
Deposits, Withdrawals & Payment Methods
3.1 Accepted Payment Methods
499bef accepts deposits and processes withdrawals exclusively in Bangladeshi Taka (BDT) via the following payment channels: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, and Sonali Bank. All transactions must originate from a payment account registered in your own legal name. Third-party payments — including deposits made from accounts belonging to family members, friends, or business associates — are not accepted and will be returned where possible or held pending investigation.
3.2 Minimum Transaction Amounts
- Minimum Deposit: ৳200 per transaction via mobile wallet.
- Minimum Withdrawal: ৳500 per transaction for verified accounts.
- Maximum Withdrawal: Subject to account tier and verification status. Standard verified accounts may withdraw up to ৳200,000 per day. Higher limits are available on request for premium accounts.
3.3 Withdrawal Processing
Withdrawal requests for fully verified accounts are processed within five minutes to two hours under normal operating conditions, seven days a week including public holidays. 499bef does not charge processing fees on standard withdrawals to bKash, Nagad, or Rocket. Your payment provider may apply their own transaction fees independently of 499bef.
499bef reserves the right to delay or withhold withdrawal processing pending completion of KYC verification, investigation of suspected fraudulent activity, or where required by anti-money-laundering obligations. In such cases, you will be notified at the earliest practicable opportunity.
3.4 Refund Policy
Deposits that have been used in gameplay — including deposits that contributed to a bonus wager — are not refundable under any circumstances. Deposits that remain entirely unplayed (no bets placed and no bonus activated) may be considered for return on a case-by-case basis, subject to identity verification and a processing review period of up to 5 business days.
Bonuses & Promotions
4.1 Welcome Bonus
499bef offers a 200% welcome bonus on the first qualifying deposit, up to a maximum of ৳20,000. For example, a deposit of ৳1,000 yields a platform balance of ৳3,000 (the original ৳1,000 plus ৳2,000 in bonus funds). The welcome bonus is available to new players only — one per person, per household, per device, and per mobile wallet number.
4.2 Wagering Requirements
All bonus funds are subject to a wagering requirement of 30x the bonus amount before any winnings derived from bonus funds may be withdrawn. Wagering contributions vary by game category:
- Sports Betting (Cricket, Football, Kabaddi): 100% contribution per qualifying bet (minimum odds apply — see current promotion page for details).
- Live Casino (Baccarat, Roulette, Blackjack): 20% contribution per round.
- Slots: 100% contribution per spin.
- Crash Games (Aviator, etc.): 50% contribution per round.
- Rummy: 10% contribution per hand.
Bonus funds and real-money funds are maintained separately in your account. Real-money funds are always used first when placing bets. Bonus funds that remain un-wagered after 30 calendar days from issuance will be automatically removed from the account.
4.3 Bonus Misuse
499bef employs automated systems to detect bonus abuse. Activities considered as misuse include but are not limited to: creating multiple accounts to claim the same promotion more than once; making low-risk bets to artificially fulfil wagering requirements (e.g., betting both sides of a market); using bonus funds in a manner that contradicts the spirit of the promotion; and providing false identity information to qualify for a promotion. Any account found to have engaged in bonus misuse will have its bonus balance and any associated winnings forfeited, and the account may be permanently closed.
Ongoing Promotions: 499bef may offer additional reload bonuses, seasonal promotions (Victory Day, Eid, BPL Season), and cashback offers from time to time. Each promotion carries its own specific terms, which will be published at the time of the promotion and will apply in addition to these general Terms.
Gameplay, Fair Play & Prohibited Conduct
All games and betting markets on 499bef are provided by certified third-party studios including Pragmatic Play, Evolution Gaming, Microgaming, Spribe, NetEnt, and Ezugi. Game outcomes in RNG-based products are determined by certified random number generator systems. Live casino and sports markets operate under their own independently verified protocols.
You agree that you will not engage in any of the following prohibited conduct while using 499bef:
- Collusion with other players to gain an unfair advantage in any game.
- Use of automated bots, scripts, or software tools to interact with any part of the platform.
- Exploiting software errors, glitches, or system vulnerabilities — any winnings resulting from a software error are void and will be removed from your account.
- Placing bets on the outcome of events on which you have access to non-public information (insider information).
- Any attempt to reverse-engineer, hack, or otherwise access the platform's underlying systems without authorisation.
- Providing false or misleading information to customer support or the verification team.
499bef reserves the right to void bets, withhold winnings, or close accounts where there is reasonable evidence of prohibited conduct. All decisions made by 499bef regarding gameplay disputes and fair-play investigations are final, subject to the formal dispute resolution process described in Clause 8.
Account Suspension & Closure
6.1 Voluntary Closure
You may request the closure of your 499bef account at any time by contacting our support team via the email address provided in the footer of this site. Upon receipt of a verified closure request, any remaining real-money balance (excluding bonus funds subject to incomplete wagering) will be returned to your registered bKash, Nagad, or Rocket wallet within 3–5 business days, subject to standard KYC checks.
6.2 Platform-Initiated Suspension
499bef reserves the right to suspend or permanently close any account, with or without prior notice, where:
- There is evidence or reasonable suspicion of a breach of these Terms.
- The account has been flagged by our fraud-detection systems.
- A governmental or law-enforcement authority has directed the platform to freeze the account.
- The account has been inactive for a period of 12 consecutive months (dormancy).
- Continued operation of the account presents a risk of harm to the player under our Responsible Gaming obligations.
6.3 Self-Exclusion
Players who wish to take a break from gambling may activate a self-exclusion period through their account settings or by contacting support. Self-exclusion options range from a 24-hour cooling-off period to a permanent exclusion. Once a self-exclusion is active, 499bef will make reasonable technical efforts to prevent the excluded account from accessing the platform for the duration of the exclusion period. For further information on self-exclusion and responsible gambling tools, please refer to our Responsible Gaming Policy.
Intellectual Property & Privacy
All content on the 499bef platform — including but not limited to the website design, graphics, text, logos, game interfaces, software, and promotional materials — is the intellectual property of 499bef or its content licensors and is protected by applicable copyright, trademark, and intellectual property law. You are granted a limited, non-exclusive, non-transferable licence to access and use the platform for your personal entertainment purposes only. This licence does not permit you to copy, distribute, modify, publicly display, or create derivative works from any platform content without prior written permission from 499bef.
The collection, use, and storage of your personal data by 499bef is governed by our Privacy Policy, which forms part of this agreement. By using the platform, you consent to the data practices described in that Policy. 499bef uses 256-bit SSL encryption to protect data in transit and applies industry-standard security measures to protect data at rest.
Disputes, Liability & Governing Law
8.1 Dispute Resolution
If you believe that a bet has been settled incorrectly or that your account has been dealt with unfairly, you should contact 499bef customer support in the first instance by emailing [email protected]. Please include your account username, the date and time of the event in question, and a detailed description of the issue. 499bef will acknowledge your complaint within 24 hours (Bangladesh Standard Time, UTC+6) and aim to provide a substantive response within 5 business days.
8.2 Limitation of Liability
To the fullest extent permitted by applicable law, 499bef shall not be liable for any indirect, incidental, special, or consequential losses arising out of your use of the platform, including but not limited to loss of profits, loss of data, or disruption of service caused by circumstances outside our reasonable control (including network outages, third-party payment system failures, or force majeure events). 499bef's total aggregate liability to you in respect of any single incident shall not exceed the total amount deposited by you in the 30 days preceding that incident.
8.3 Governing Law
These Terms are governed by and construed in accordance with applicable law. 499bef makes no representation that the Services are appropriate or available for use in all jurisdictions. It is your responsibility to ensure that your use of the platform complies with the laws of your country or territory of residence.
Platform Disclaimer: 499bef is intended solely for entertainment purposes. Gambling involves financial risk. Never bet more than you can afford to lose. If gambling is affecting your finances, relationships, or wellbeing, please visit our Responsible Gaming page for support resources and self-help tools.
Amendments to These Terms
499bef reserves the right to amend, update, or replace these Terms at any time. When material changes are made, the updated Terms will be published on this page with a revised Effective Date. Where practicable, 499bef will provide registered players with advance notice of significant changes via the contact details held on their account.
Your continued use of the 499bef platform after the publication of updated Terms constitutes your acceptance of those amended Terms. If you do not agree with a change to these Terms, you must stop using the platform and may request account closure in accordance with Clause 6.1 above.
It is your responsibility to review these Terms periodically. 499bef recommends reviewing this page at the start of each new BPL season, each major T20 tournament cycle, and after any significant platform update.
Ready to Play at 499bef?
Now that you understand our Terms, explore the platform — cricket markets, live casino, slots, and more await you. All transactions in BDT via bKash and Nagad.
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